My medication has changed, how do I update my card?
You can use the form we sent you with your original order.
Go to the ‘update card’ page on our website where you can print off a change form.
You can email us your requirements – sales@medipal.org.uk
Write to us at – MediPAL – Communications House – 26 York St – London – W1U 6PZ
Call 0845 603 4604 and we will post one to you
What happen’s when I have used both my free updates?
As an existing customer we will only charge you £11.99 instead of £14.99, to purchase a new MediPAL card. Your purchase will include 2 free updates again with no time limit on when these changes have to be made.
Are MediPAL cards guaranteed?
Of course! If you are not satisfied with your MediPAL card, just return it within 10-days and you will receive a full refund, no questions asked. The cards are waterproof and very hard wearing. The data on the card is heat printed and goes through the printer twice to assure the print is clear and would be very difficult to deface. We have 100% success rate with no returns !!
How long will it take to receive my card?
Your order will be dispatched within 14days of purchase, if for any reason you require your MediPAL Card on an urgent basis, then please contact us direct and we will do our bast to fast track your order.
What is your Privacy Policy?
Our privacy policy is quite simple: We wouldn’t want our personal information shared with anyone, so we refuse to share yours with anyone. Your name, address, email address, medical data will NOT be sold, traded, or given to any business, organization, or individual for any reason. We are also registered under the Data Protection Act – Registration No 8558147.
Who needs MediPAL?
Everyone who has a health condition and takes medication. Perhaps you travel on business or take part in any out door activity? Would it not be sensible to carry some form of Medical ID so your next of kin can be informed and if you were admitted to hospital the staff can instantly read what health issues you have. We were the first Emergency ID card in the UK and Europe; we have been trading since 2004 and have many thousands of happy customers, and the number grows daily. What makes MediPAL special is its simple design that allows the reader to use it on a day to day basis as a memory aid when visiting the pharmacy or hospital clinic. More importantly, because a Paramedic can read what is written on MediPAL- no time will be wasted ringing a call centre to find out about you saving valuable time. If you are taken ill or have an accident the Emergency services will find the card in your purse or wallet, your next of kin can be contacted and the information you have provided on the card will really help them to understand what may be wrong and give you the correct treatment fast. Some people display the card in a plastic wallet & clip attached to a rucksack or clothing. In a panic your partner will know you carry a card and can simply hand it over for you, taking the worry out of trying to remember your medication, medical history and contact details. We also have key fobs and car window stickers which say that you are carrying a MediPAL card.
Why choose a MediPAL card?
How does MediPAL work?
