Our Customers

Here is what some of our customers think about the MediPAL® service.

Stanley Hartland

Dear Wendy
I have been a medipal card holder for a number of years, and I find this card invaluable,when I go for hospital appointments all the information that is on the card seems to impress the doctors and most seem intrested in the scheme I have had comments that they think everyone should carry one. Congratulations on a good scheme. S Hartland March 2010

Harry Roy

Harry who lives in Tucson Arizona purchased his MediPAL card in February 2010 and emailed us to tell us how pleased he was with the quality of the card and the prompt service. He intends to show his friends as well as his cardiologist and primary care physician in America.

Bill Anderson-Ward

During my recent stay in hospital, I was able to give my Medipal card to doctors and pharmacists when asked what drugs that I currently use. I just handed over my Medipal card, and the response was great. As most had never seen this.
They were  in no doubt that if the majority of patients who arrived in A&E or going into hospitals for treatments had such information as the card provided it would make that first contact with the medical staff much easier to know how to treat you and administer the correct dosages as well.

Terrance W. Todd

I just wanted to let you know how much I appreciate the service. The Ambulance crew and doctors loved it during my stay in hospital. I have passed it on to friends and family. It’s a marvellous idea!

Peter Cassidy

A few days before Christmas 2009 while at home I suffered a heart attack. When the ambulance was called my wife was able to hand over my Medipal card to the paramedics. They were really impressed and said they wished everyone carried a card like it. In hospital the doctors and nurses also used it to take notes about my past medical history and prescriptions, as I also suffer from Paget’s Desease. I was in hospital over Chrsitmas and made a full recovery. It’s always in my wallet and my wife also has one.

Pamela Hall

Both my husband and I have had MediPAL Cards for about 9 months. I am Insulin Dependent Diabetic and my husband has a heart condition.

Earlier this year we were in Spain and had developed a really bad cough – I’d been treated with antibiotics in the U.K. but had to see a Doctor in Spain who spoke perfect English. He needed to prescribe another antibiotic and asked if I was allergic to any. I was able to show him my MediPAL Card which listed all my medication and the antibiotics I was allergic to.

He was extremely impressed with MediPAL which told him everything I was taking and allergic to. He said that it was a pity they do not have this in Spain.

On another occasion my husband had left some of his medication at home. In Spain you can by drugs over the counter at a Pharmacy. Again with the help of MediPAL he was able to buy the drugs he needed.

Marisol Beswick

This summer I was in Italy for my cousins wedding, we stayed in the Umbrian mountains, and I got severely bitten by insects, next morning I was very swollen and sore, so my aunt took me to the Pronto Soccorso.

Although I can speak Italian, I handed them my MediPAL card and they could look up all my conditions easily and know what medications I was taking. I had to stay overnight for observation, while they put me on a drip.

I felt quite secure they understood what was on the MediPAL card and would not travel without it. I am going to Croatia soon. It is always wise to know where the nearest hospital or clinic is and take a MediPAL card with you!

Bob Jones, Denbigh

I have to report an immediate use for my MediPAL card!

Within a few hours of arriving in Turkey I collapsed with a hypo and experienced a diabetic coma for approx 25 mins and then spent the next 2 days of my holiday in Letoon Hospital, Fethyie, Turkey. My wife and daughter who were both with me called the Hotel Doctor to attend to me at the side of the pool where I had collapsed. They were aware of my MediPAL card and got it out of my wallet to present to the Doctor, who called an ambulance and accompanied me to hospital where he used my MediPAL card to inform staff at the hospital. They were able to diagnose what was wrong with me much quicker I believe because of the information presented to the hospital. They were able to ascertain very early on that the problem was associated with my diabetes and not a heart problem and so were able to reassure my family at a very early stage that despite appearances my condition was not life threatening. Needless to say my MediPAL Card was very useful in that the medics were aware of my medication and medical history straight away.

Derek Taylor, BA Heathrow

I think MediPAL is a great idea, I intent to spread the gospel.

Arthur Wagstaff

I greatly appreciate my MediPAL card and feel all diabetics and people on Warfarin should carry one.

Brenda Farr

Just to let you know that the first of our MediPAL cards and information have arrived and we are all very impressed with them.

Arthur F, Suffolk

There have been a number of occasions when the card has used in the past two or so years.

The most important was, in Aug 2007 when I was involved in a serious road accident. At the scene I was able to give the ambulance crew involved, before being cut from my car, details of my medication from the card. I guess that helped them to decide how to treat me on the spot. Similarly, at the hospital, the A & E staff welcomed the card as an aid.

Before I would carry the data on a piece of paper in my wallet which became more and more tatty as time went by.

Rae Michaelis

I am writing to say how helpful MediPAL card has been to me and my husband. Also how all the medical profession we’ve met are very appreciative and we have seen lots over the last months!

Everyone has commented how helpful it is. It is a good PAL for us! We consider it better then other products because the information is available immediately.

Dr John P Fox, London

Many thanks indeed, especially since your card is EXACTLY what I had been looking around for.

Stephen Weatherston

I am a retired ambulance man and take numerous medications also I am allergic to Penicillin. I think MEDIPAL is a great idea, to carry as much information with you, about illnesses allergies implants, operations etc really can help the emergency services, Doctors etc, for the better.

Jude Oliver

Fantastic! Thank you very much for the impeccable service that you have provided.

Jonathan Coombe

MediPAL card is incredibly handy. The card is not just useful for times when one is unable to provide details due to unconsciousness or trauma. In the last few years, I have had 4 unscheduled stays in hospital where I was conscious and cogent throughout. Each time I was dismayed to find that whenever I was transferred between wards or departments, I had to restate all my details (which are lengthy and numerous), rather than have them taken just once and then disseminated to all concerned.

I have no idea why hospitals do things this way, but when one is already at low ebb (otherwise one wouldn’t be there!) and talking is an effort, it makes the experience even more distressing. The last occasion at Hereford General was different though, as I was now armed with my MediPAL card, so whenever my details were requested, I merely had to hand it over. The nurses in A&E were very impressed and commented on what a good idea it was. For anyone with a chronic condition who has a more than average chance of needing emergency medical attention, I would heartily recommend carrying a MediPAL card.

Viola

I take so much medication I can’t always remember the names and doses but with MediPAL one quick glance and its all there in front of me. Also ideal if traveling abroad and you are stopped at customs, just show them your card to match your tablets.

Richard G

When on Holiday with friends having to keep a list in my wallet did not seem appropriate in an emergency I needed something that would stand out when my wallet was opened.

Carol Court

My name is Carol I have had diabetes for about 10 yrs. At first I was on diet alone and when this went out of control I was put on tablets. I have had some quiet bad hypos, but luckily never passed out.

When the tablets stopped working I was put on insulin which I have been on for over 2 yrs and again have had some bad hypos. I have always carried an ID card around with me and that’s why I went to MediPAL, it just gives me a bit of security that if anything happens they can contact someone and also give me the right treatment.

Tina Jackson

I collapsed at the wheel of my car, the paramedics worked for over half an hour to stabilize me, my husband was contacted and brought to the scene of the accident, and asked a thousand and one questions about my condition, he could tell them anything and I was unconscious.

Finally taken to A & E, with a collapsed lung, I was placed on ventilator. My family left in the relative’s room where over a period of two hours asked more questions. Transferred to intensive care, my family feared the worst. Over the following weeks I recovered, diagnosed as a re-active hypoglycemic, a condition I was unaware I had, and have to eat every two hours, stress and illness makes the condition worst.

So in order to live and work I had to solve the problem of ‘What happens the next time I collapse?’ I found MediPAL via the famous internet and I had a card made with specific instructions about my condition and what people should do if they find me unconscious.

I carry my MediPAL card at all times; it gives me the confidence that if the worst happens, firstly – I will receive the correct treatment fast, secondly – my family will not be subjected to interrogation.

Mrs M Edwards

Hi! My name is Megan Edwards and I have had a MediPAL card for the last 5 years. I first had an occasion to use it when I was on holiday in the Caribbean, I got a chest infection went to the chemist, showed the card and received the appropriate medicine. Again I was on holiday in London and had not taken enough of my tablets; once again I went to the chemist and got the prescription without any problem. When I visit the Hospital they always ask for a list of medication so instead of taking a bag full of tablets like most people do, I just flash my card and the Dr is most impressed.

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